Support

Need help with StrideBy?

StrideBy is managed by a human. That human is Andrew. Email him at me@andrewginn.fun.

Common fixes

• Strava will not connect: reconnect and approve the requested permissions.
• Runs are missing: open the app after Strava finishes processing your activity.
• A view looks off: refresh progress, then open Look Around again from your current route card.

If you are reporting a bug, include your iPhone model, iOS version, and what happened right before the issue.